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You have a great product and a wonderful support team, you should be proud of what you have done cause your HD has reduce us cost in holding less representative people but in the same time take steps ... Read More

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Inexpensive Help Desk & Knowledge Base Support Software




No Limits Imposed?

We simply don't add code to limit how many of anything you can have. Period. The one time price gives you a complete support solution for good.


Transfer Email to Ticket ?

We have an add-on to the Help Desk that allows you to convert incoming emails into support issues. Read more about it here.
Fast and efficient answers for your site visitors, employees or clients. If they don't find their answer in the previous issues you've activated, visitors can quickly submit a new question from any online browser.

Customer support representatives receive email notification (on their PDA if desired) or they can simply login from any online browser to work on issues in their category of expertise. Service reps can be mobile and still empowered with all the tools they need to provide excellent customer support.

Affordable software for businesses or sites that receive lots of questions (issues or tickets), or if more than one agent responds to support issues. Purchase a help desk license once for the low cost of $249, and that's it!
(This is not cheap software! Help Desk 6 is an inexpensive customer support system.)


  ASP.NET Help Desk Software

Want a bigger app ... in .NET?

Try our HelpConnection.NET HelpDesk and Knowledgebase software solution.

Written in asp.NET... it's even bigger and better than our Expinion helpdesk written in classic asp.

HelpConnection.NET can receive tickets from emails, online forms or Twitter!

    [See Our Help Desks Comparison Chart. ]





A polished image, for your company - information for your visitors.

Improved efficiency and information sharing, for your customer service

   representatives. Saves time & money; good support can increase sales!

Completely web based, so you don't need anything other than a browser to

   administer your knowledgebase or ticket center.

The solution of choice for existing small to medium size businesses - around the globe.

Easy language translation. (Help Desk Software in English, Spanish, German, French, Italian and Danish.*)





We use Help Desk ourselves, so you can expect top quality [support].








Help Desk 6.5 - Pricing Overview  

You can buy Help Desk 6.5 for $249.00 USD per single web site license - no hidden costs. This license allows you to use the software under one domain name or IP address.

To read more about our license policies [ click here. ]

To read more about our refund policies [ click here. ]

To purchase a single web site license [ click here. ]



Help Desk System Requirements Link

Please see system requirements for this helpdesk application, by clicking on the title above. Databases supported are MS SQL Server, My SQL, and MS Access.




Read more about our Help Desk Software solution?

To read about the benefits of using an online Help Desk [click here.]

To read about customer service trends [click here]

Who needs Help Desk? [link]



Questions & Comments about Expinion Help Desk v6.5

If you have any questions or comments about Help Desk, please email us at [ support@expinion.net ] to submit your question via our Expinion Help Desk implementation.



QUICK REFERENCE LINKS


  • View User Demo
  • View Administration Demo
  • Read About Language Translations
  • Some Help Desk Customers
  • Other Customer Support Links
  • Buy Help Desk 6.5 Software License
  • Users' Guides PDF format